Guest Testimonials
Guest Testimonials – What Our Guests Say
Our guests consistently praise the warm hospitality, clean and comfortable rooms, and exceptional value we provide. These testimonials, gathered from Booking.com, Expedia, TripAdvisor, and Google, reflect real experiences from travellers who enjoyed their stay with us. Their feedback highlights the service, convenience, and care that define City London Hotel.
Booking.com
Amazing
Everything perfect
Everything was pleasant
I thank you for your availability and kindness to my request to change rooms to have a room on the
higher floors as I have serious insomnia problems. I liked that even after only staying two nights they
tidied up the room and always provided us with bottles of water. Breakfast included in the price
Nothing.
Very good accommodation! I recommend it!
Very friendly staff, very well equipped rooms, close to the center
Friendliness and friendliness of staff
Expedia
Very friendly staff, room very adequate and nice views of the shard. Good breakfast
Room had anything needed for a short stay (tea, biscuits, coffee, water). Nice breakfast with plenty of options. Great value for price
Excellent staff, very clean room, great location, value for money, good breakfast.
We arrived in London with the goal of seeing as much as possible, so the hotel room was really only for sleeping and taking a shower. But for that purpose, it was perfectly fine, and I would definitely consider booking here again.
Tripadvisor
Excellent!
Location was excellent, very close to the underground, atmosphere was great, very colourful and lively, rooms were good, clean perfect for two people. Value was good, there wasn't too much noise. Service was excellent! Very helpful kind and thoughtful staff! Everything that one needs was there and if you needed anything it was
okay to ask !! All round good hotel and perfect staff
Great experience
All hotel staff were polite and attentive. The hotel's location is excellent. Rooms are clean and warm. I suggest this hotel for everyone with a family.
Very good stay
Very good, clean, tidy, friendly.
Would definitely recommend this hotel for a stay near Waterloo station.
I'll stay again.
A pleasant experience
clean and welcoming place, comfortable bed, excellent thermal comfort, a place where you really want to come back
Google Reviews
Business. Solo
Rooms: 5/5 Service: 5/5 Location: 5/5
Hotel highlights
Quiet, Great value
We were 3 in the same room, room small but very clean. The bathroom has been renovated. Excellent quality/price. 10 minutes from Waterloo train station on foot. I recommend, for a 3-star, very nice.
Rooms: 4/5 Service: 5/5 Location: 4/5
Friendly front desk, hotel providing water/fruit as courtesy.
Rooms: 4/5 Service: 5/5 Location: 5/5
Hotel highlights
Great value
Friendly staff, nice room, excellent location for sightseeing London. Would definitely book
again.
Rooms: 5/5 Service: 5/5 Location: 5/5
Hotel highlights
Quiet, Great value
The kindest hotel I’ve ever stayed at!
The front desk staff are extremely kind and helpful!
Highly recommended!!!!
Thank you very much.
Rooms: 5/5 Service: 5/5 Location: 5/5
Hotel highlights
Quiet, Great value